You spend your time, energy and money to bring donors so they commit to monthly donations, yet banking systems don't understand that.
Credit cards expire, banks reject payments and cards go out of sufficient funds. We all know that because it happens with our cards as well.
GivingLoop went proactive in recovering unintentional slip-aways. Your donor still wants their donation to go through, they just don't know about the issue or they don't know how to fix it.
We created a very simple distraction-less page for your donors to update their credit card information. This is a secure page that is sent over to your unintentionally inactive donors every month to ask them to smoothly update their card information.
Here is a quick comparison between the old and the new behaviors:
And this is how the 1-step card update page looks like: